Privacy Policy | Ponderosa House

Q: What personal information does Ponderosa House collect?

Ponderosa House collects information you provide directly — such as your name, email, and phone number when making a reservation or submitting a private event inquiry — as well as automatically collected data like cookies and site usage analytics.

Q: Does Ponderosa House sell my personal data?

No. Ponderosa House does not sell your personal information to third parties.

Q: How can I request deletion of my data?

You can contact Ponderosa House directly via the contact page or by emailing us at the address listed in the privacy policy to request access, correction, or deletion of your personal data.

Q: Does this privacy policy apply to reservations made through third-party platforms?

This policy covers data collected through ponderosahouseaz.com. Third-party reservation or booking platforms have their own privacy policies that govern data collected on their sites.

Q: Are California residents protected under this policy?

Yes. Ponderosa House recognizes California Consumer Privacy Act (CCPA) rights, including the right to know, delete, and opt out of data sharing for California residents.

How Ponderosa House Handles Your Information

This Privacy Policy describes how Ponderosa House ("we," "us," or "our"), located at 4121 N Marshall Way, Scottsdale, AZ, collects, uses, and protects information you provide when visiting ponderosahouseaz.com, making a reservation, or submitting a private event inquiry. This policy is effective as of January 1, 2025. **Information We Collect** We collect information you provide directly — including your name, email address, and phone number — when making a reservation, submitting a contact form, or sending a private event inquiry. We also automatically collect usage data such as browser type, pages visited, and referring URLs through cookies and analytics tools. We may receive limited information from third-party reservation platforms, though those platforms govern their own data practices. **How We Use Your Information** We use your information to process reservations and event bookings, send confirmations and updates, communicate marketing offers you can opt out of at any time, and improve the performance and usability of our website. **How We Share Your Information** We do not sell your personal information. We may share data with trusted service providers and technology partners who help us operate our website and services, and we may disclose information when required by law. All third-party partners are bound by confidentiality obligations. **Cookies and Tracking Technologies** We use essential, functional, and analytics cookies to deliver a reliable experience and understand how visitors use our site. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality. **Data Retention and Deletion** We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. To request deletion or correction of your data, contact us via the information at the bottom of this page. **Your Rights and Choices** You may request access to, correction of, or deletion of your personal data at any time. You may opt out of marketing emails using the unsubscribe link in any email we send. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what data we collect, the right to delete that data, and the right to opt out of data sharing. **Data Security** We implement reasonable administrative, technical, and physical safeguards to protect your information. No online transmission or storage system is completely secure; we encourage you to contact us promptly if you suspect unauthorized access. **Children's Privacy** Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will remove it promptly. **Contact Us** For privacy-related questions, requests, or concerns, visit our Contact page at ponderosahouseaz.com/contact/ or write to us at Ponderosa House, 4121 N Marshall Way, Scottsdale, AZ.

Information We Collect We collect data you share via reservations, event inquiries, and contact forms — plus automatically collected analytics and cookie data when you visit our site.
How We Use It Your information is used to process bookings, send confirmations, deliver relevant marketing communications, and improve the experience on ponderosahouseaz.com.
No Data Sales Ponderosa House does not sell your personal information to third parties. Data is shared only with service providers who help us operate our business.
Cookies & Tracking We use essential and analytics cookies to keep our site running smoothly. You can manage preferences through your browser settings at any time.
Your Rights You may access, correct, or delete your data at any time. California residents hold additional CCPA rights including the right to know, delete, and opt out.
Data Security We use reasonable safeguards to protect your information. If you have concerns about data security or unauthorized access, contact us immediately.

Privacy Questions Answered

Quick answers to the most common questions about how Ponderosa House collects, uses, and protects your personal data.